Enterprise Resource Planning

Enterprise Resource Planning (ERP) systems are software packages composed of several modules, such as human resources, sales, finance and production, providing cross-organization integration of data through embedded business processes. These software packages can be customized to cater for the specific needs of an organization. During the 1990s ERP systems became the de-facto standard for replacement of legacy systems in large, and particularly multi-national companies [Parr and Shanks 2000].